If you receive your order and the product is damaged, incorrect or not what you expected please reach out to our team at Reachout@foldedsteel.com
If your order was damaged, make sure to take extremely clear pictures of your packaging, the product and email us with a detailed description of what is wrong. This will help us serve you directly rather than going back and forth.
Folded Steel offers a lifetime warranty for our knives against manufacturing defects in material and construction and to perform as advertised when properly used and maintained. The Limited Lifetime Warranty is non-transferable.
Keep in mind. We are two friends from Nashville, TN sharing our love for Knives. What makes us happy is our customers happy. We don’t operate on policies or rules. Your happiness with our product is more important than a sale. If there is ANYTHING we can assist with, then hit us up!