All Folded Steel knives are made to order. We do our best to have a small stock on hand during peak season. We aim to ship your order within 72 hours of purchasing. However, this is not guaranteed.
Everyone knows Covid-19 has wreaked havoc on shipping times. We have recently switched all of our shipping to UPS and it is still FREE. Please allow 3-5 business days for delivery. If you have not received your package, please contact UPS before contacting us.
If you decide to ship to a P.O. Box, the only shipping option will be USPS. Current USPS shipping times are anywhere from 7 days to 2 months. (We're not actually joking)
In the event that your package is lost, damaged or stolen, Folded Steel is NOT responsible. We provide you with a tracking number once your order ships. It is your responsibility to track and contact the shipping company to hold your package if you will not be home. Folded Steel will not issue refunds or replacements for this. If your package is damaged, you will need to take the appropriate pictures and contact the shipping company directly. We are not responsible for mis-delivery errors via carrier or incorrect shipping info.
For any other shipping questions, please contact us at email@example.com