Shipping Policy

We ship orders out from our Nashville, TN production facility on Monday, Wednesday and Friday, every week! All domestic orders are shipped through UPS Ground with a 2-5 day delivery. International orders may take 14 days or longer due to customs. Our goal is to get your package to you as quick as possible. Times may vary during holidays. 

All PO Box deliveries are shipped through USPS. Typical delivery time varies but could be up to 14 days domestically. 

In the event that your order shows delivered but is not in your possession, it is important to contact the shipping company first. 99% of the time, shipments have been delivered to a neighbor, or have been accidentally marked delivered and will be delivered the next day. Once the package is proven lost, you may contact us for further investigation. 

In the event that your order arrives damaged, please take detailed pictures of the packaging and product and email reachout@foldedsteel.com and we will take care of you. 

International orders may be subject to tariffs and duties which are charged by your government. We do our best to outline these charges at the time of purchase. Any additional charges will be at the expense of the customer.