We believe that with any good investment, you should be protected from defects that are out of your control. If your product falls victim to any issues with the build quality, please contact us and we will make it right.
The warranty is not transferrable and you must show receipt that the product was purchased directly from us. The product must have had routine maintenance, not been placed in a dishwasher or neglected in any way. This warranty is to protect you from manufacturer issues, not neglect. Normal wear and tear are excluded from the warranty. Below are the terms for each product.
Knives: Life time warranty. Must have had routine maintenance such as cleaning, oiling and sharpening. Not neglected, rusted or placed in a wet environment.
Aprons/Rolls: Life time warranty. Must have had routine maintenance such as cleaning and waxing/oiling. Not neglected and placed in wet environments.
Accessories: All accessories such as knife blocks and cutting boards are covered under a 1 year warranty. To qualify for the warranty, the wood must be maintained with oil or wax and not placed in wet environments.
We produce our knives in unique small batches, should a warranty request come in after a certain series has been discontinued we reserve the right to replace the knife in question with a similar knife of a current set. That means if your set has been discontinued, you are not guaranteed to have a matching replacement.